INC-3013 · P1
The cart API returns 503: Fargate tasks die before they even start
Casablanca · AWS account eu-west-3 · Atlas Panier · 08:40
Atlas Panier is an online grocery store in Casablanca (2-hour delivery). The panier-api API
runs on ECS Fargate (cluster prod-atlas, 4 tasks behind an ALB).
Last night, as part of a “network hardening” effort, the team:
- moved the service to two private subnets (
10.42.11.0/24and10.42.12.0/24) and disabled the tasks' public IP; - deleted the old NAT gateway, considered too expensive (“we'll go through endpoints”).
This morning, a routine deployment (panier-api:2026.10.18-3) replaced the tasks. Since 08:05,
the site shows “Service unavailable” when the cart is checked out. The morning's orders are
blocked.
You are on your workstation with the AWS CLI v2 (operations profile, region eu-west-3).
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