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INC-3111 · P1

Nakhla Market: after the switch to the new cluster, the online shop shows a 503 error

Marrakesh · Azure subscription “nakhla-prod” · francecentral · Nakhla Market · 10:10

Nakhla Market, an online delicatessen in Marrakesh (dates, argan oil, spices delivered throughout Morocco), is migrating its shop to a new AKS cluster aks-nakhla-prod-02 (resource group rg-nakhla-aks, region francecentral), created yesterday by the platform team to move to Kubernetes 1.30. The old cluster aks-nakhla-prod-01 will be deleted on Friday.

This morning at 09:45, the manifests were applied unchanged to the new cluster and the DNS for boutique.nakhla.ma was switched to its new Ingress. Since then, the shop responds 503: in the middle of the Medjool date pre-order campaign, every minute costs sales.

You are on your workstation with the Azure CLI and kubectl configured for the new cluster (az aks get-credentials done).

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