INC-3114 · P2
Bab Santé: the new appointment portal cannot connect to its database
Meknès · Azure subscription “babsante-prod” · francecentral · Bab Santé · 14:20
Bab Santé, a network of clinics in Meknès, Fès and Ifrane, is launching its new
appointment booking portal. The portal runs on the VM vm-portail-01 in a new virtual network
vnet-portail (10.61.0.0/16), created on Monday and connected by peering to the data network
vnet-data (10.60.0.0/16).
The sqldb-rdv database on the Azure SQL server sql-babsante-prod is reachable only through a
private endpoint (pe-sql-babsante, in vnet-data): public network access is disabled, a
requirement of the compliance team for health data. The old application, in vnet-data, reaches it
without any problem.
The portal was due to open at 15:00 with an SMS campaign already scheduled. It displays “Service temporarily unavailable”. You are on your workstation with the Azure CLI signed in.
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