INC-3368 · P1
The 60 event collection servers have been restarting in a loop since 09:14
Rabat · MasterLinux Technopolis datacenter · MasterLinux school events platform · 09:42
The MasterLinux school collects events from its platforms in real time (student progress,
lab validations, clicks) through the evtfront service: a cluster of Java servers on RHEL 9
(ml-evt-01 to ml-evt-60). Each server keeps permanent connections with all the others
to share the streams.
This morning at 09:10, for the start of the school year, the team added 6 nodes (ml-evt-55 to ml-evt-60): the cluster
went from 54 to 60 servers. Since 09:14, the servers stop one after the other on a
Java error, systemd restarts them, they fall again. No student progress is recorded any more and the
teaching dashboards are empty. Clients buffer events for 2 hours
at most.
You are logged in as ops on ml-evt-03 (one of the old nodes), with sudo. Find out why the
cluster no longer holds, validate a fix on this pilot node: the team will then roll it out in waves.
This simulation is part of a production simulation pack.
Unlock every production simulation
AWS, Azure, Google Cloud, on-premise and multi-cloud, from Beginner to Extreme: the real incidents of IT service companies and large IT organisations, available for a year.
Try the free demo simulation first
Already enrolled? Log in.